Lone Worker Personal Safety and Situational Awareness Training Course

  • Lone workers or field based employees  working away from the office  face a different set of personal safety challenges than do those working within the secure perimeter of your offices and facilities.
  • By the nature of their job descriptions, lone workers travel between and spend time at disparate locations.  These may include visits to unfamiliar areas that may place them in isolated environments. Maintaining situational awareness for lone workers is key to their personal safety.
  • Have you  implemented sound strategy to make all phases of their workday safer? Have you provided them with action plans to deal with any number of potential threats or situations relative to their specific job descriptions?
  • Do you know where your employees are at any time during their work day and do you have a communication plan / policy in place?

Audience

Sales Representatives, Home Care Nurses, Insurance Claims Adjusters, Social Services Workers, Utility Workers, Maintenance Crews, Realtors, Property Managers, Field Auditors, Hospice Nurses, Chaplains, Realtors, meter readers, field based sales staff and others that operate in a lone worker capacity.

Duration

  • 2-4 hour onsite training
  • Also available as a live, interactive webinar- 90- 120 minutes duration. We train to the standard, not the clock. If the session goes into “overtime” so be it. There is no additional charge!!
  • Not just Q&A! Share your stories, let’s table top specific scenarios and  share best practices. Lets make this a dynamic personal safety conversation relevant to you!!
  • Content customized to best suit our clients needs and included in all pricing proposals.

Topics Covered Include:

  • “Condition Yellow” – What is this and why is it so critical?
  • Victim selection. The “hard” vs. the “soft” target
  • Communication. The cornerstone to the lone worker safety plan. – Do you have a distress code?
  • Schedule sharing so others will know where I should be!
  • Safe havens & medical considerations
  • What to do if followed while driving
  • Safer meetings. Identifying secondary exit routes & understanding positioning
  • Social Media and Location Based Services as a vulnerability
  • Simple techniques to enhance awareness of surrounding/ situational awareness
  • Violence erupts at a clients facility. What will I do? Where will I go?
  • Honoring instincts- Should I cancel that meeting?
  • Elevators, stairwells, parking lots and “fringe” areas
  • Confronted by a questionable stranger.  What is my game plan?
  • De-escalation. Emotional intelligence, preserving dignity & understanding its not about “fixing the problem” but about my personal safety!!
  • De-escalation- I have no choice. The angry subject is between me and my exit!!!
  • Winter or Summer. What should I have in my trunk for unforeseen circumstances?
  • Confronted by a group of people. “Who are you and what are you doing here?”
  • Medical considerations when far from resources
  • Vehicle breakdowns when out of cell and GPS coverage
  • Conflict;  Your Lone worker’s safety when there is a language barrier?
  • Your Lone Workers safety when the aggressive subject is blocking your employees exit?

Related:

What is Situational Awareness Training?

Vehicle – Ramming Attacks. 3 tips to consider if caught up in such an event.

Communication planning helps a field representative out in a life threatening situation!

 

  1. #1 by Jerri Anglin on November 15, 2017 - 3:24 pm

    Hi
    I am looking for onsite training for a group of 8 clinicians that provide therapy in schools and homes to families. Can you provide a cost quote and indicate your availability.
    Thank you.
    Jerri Anglin

  2. #2 by sheldon on February 7, 2018 - 3:34 pm

    I have some questions about the lone worker safety and situational awareness course

  3. #3 by alliance on June 9, 2018 - 3:41 am

    Admiring the hard work you put into your blog and detailed information you
    present. It’s nice to come across a blog every once in a while that isn’t the same out of date rehashed
    material. Wonderful read! I’ve bookmarked your site and I’m including your RSS feeds to my Google account.

  4. #4 by Shawnna Ansley on July 10, 2018 - 2:36 pm

    Hi, I am the Synergy Group’s Manager for CS Week. My company puts on an educational convention each year for Utility companies nation wide. One of my Synergy Groups is Field Services. This group has indicated they are wanting de-escalation session at our next conference. These men and women are seeing more and more violence out in the field. Could you please send me a contact name, to the above email, that I could speak with. Thank you.

  5. #5 by Tammra Weinhold on October 15, 2018 - 7:49 am

    Please send information regarding webinars for lone worker safety and situational awareness training. I need something that is convenient and cost effective for my home health staff.

  6. #6 by Tera Johnson on October 17, 2018 - 1:05 pm

    Can you please quote me a price on your personal safety and situational awareness training?

  7. #7 by Dr. Pam Cook on March 5, 2019 - 4:04 pm

    Interested in the interactive webinar. Please advise on cost and when offered.

  8. #8 by admin on October 18, 2019 - 10:42 am

    Thank you for you interest in our programs. If you could please let us know which type of training you’re interested in, and for how many people, that would be very helpful. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

  9. #9 by admin on October 18, 2019 - 11:12 am

    Thank you for you interest in our programs. If you could please let us know which type of training you’re interested in, and for how many people, that would be very helpful. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

  10. #10 by admin on October 18, 2019 - 11:13 am

    Thank you for you interest in our programs. If you could please let us know which type of training you’re interested in, and for how many people, that would be very helpful. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

  11. #11 by admin on October 18, 2019 - 11:14 am

    Thank you for you interest in our de-escalation program. If you could please let us know roughly how many people, that would be very helpful. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

  12. #12 by admin on October 18, 2019 - 11:16 am

    Thank you for you interest in our programs. If you could please let us know which type of training you’re interested in, and for how many people, that would be very helpful. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

  13. #13 by admin on October 18, 2019 - 11:18 am

    Hello and thank you for you interest in our safety programs. We would be happy to discuss your questions and needs and how to best meet your needs. Our contact information is:

    Direct: 206.734.4681
    info@personalsafetygroup.com
    Skype: personalsafety21

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