This holistic training empowers case managers and home health caregivers, home health care workers and hospice care givers with practical strategies necessary to enhance their personal safety at the office, while working in the field and during activities of daily living. Home health caregivers and home healthcare workers face the same challenges of other lone workers.

Although challenges may arise while visiting with client at their homes, facilities or clinics, the reality is your field based staff may encounter a wide variety of other threats or problems traveling to and from members homes for which they also need to be prepared.

These could range from something as seemingly mundane as a breakdown on rural roads out of cell phone range, to attempted armed robbery or carjacking. Having a game plan tucked away in our back pocket for a variety of “What If” scenarios allows us be more proactive when there is very little time to think the problem through.

We refer to our holistic approach as the “Safety Mindset” the foundation of which is intuitive and actionable.

 

Duration: 

Onsite: 3 hours

Live Interactive Webinar: 2-3 hours 

Executive Overview: This live 40 minute WebEx presentation relevant to your needs is offered at no charge so you may better evaluate if we will be a good fit for you.

Content Customized to best suit our Clients Needs.

Customization included in pricing.

Audience: Case Managers, Home Health and Hospice Caregivers , Social Workers

Topics Covered Include:

• General situational awareness as the foundation to personal safety
• Working from home. Safety & security reminders so we do not become complacent
• Intuition: A vital protective mechanism never to be ignored, deemed “silly” or “irrational”
• Understanding the victim selection process and presenting as a “hard” vs. “soft” targe
• Clinics / Medical Facilities: Access control, lighting and security considerations
• Exits and spacial awareness during visits
• My exit has been denied. Do I have a “Safe Room” strategy?
• Communication planning and distress phrases
• The “Buddy System” Never convenient but always a good strategy
• Protocol while visiting clients in higher risk/ rural locations
• Vehicle breakdowns in rural areas with no cell coverage?
• “Four at the Door” Best strategy when waiting at the client’s door
• Route planning, safe havens and medical consideration
• Route and communication planning when there is no GPS or cellular coverage?
• Road Rage. Four top causes and what to not do
• Random gunfire. Cover vs Concealment
• Vehicle- ramming attack. My game plan for this rare “What if?” scenario
• When visits with members/ clients become challenging
• Confronted by strangers. Are you a nurse or social worker? How will I respond?
• Armed robbery. What are the rules for eye contact?
• Attempted abduction. The primary and secondary locations
• Recognizing drug lab activity in the area
• Confronted by an aggressive dog?
• Introduction to de-escalation- Emotional intelligence, Active listening and Compassion
• Non- escalation. Context clues and emotional intelligence. Can I head this off at the pass?
• Team dynamic and de-escalation. (Example. Homeless shelter based staff)
• Confronted over racial, religious, gender presentation bias. How will I deal with this?
• Elevators, parking lots and isolated areas and transitional environments
• Gas stations. The golden rules
• Look- Lock- Leave. Not using our vehicles as an office
• What should I have in my trunk, winter vs. summer?

Related:

What is Situational Awareness Training?r

Do Not Use your Vehicle as an Office!

“Four at the Door.”  One of our Safety Mantras for Case Managers and Home Health Caregivers