Personal Safety for Case Managers and Home Health Caregivers

This training empowers case managers and home health caregivers with practical strategies necessary to enhance their personal safety at the office, while working in the field and during activities of daily living.

Although challenges may arise while visiting with client at their homes, facilities or clinics, the reality is field based home health caregivers and case managers may encounter a wide variety of other threats or problems traveling to and from members homes for which they also need to be prepared.

These could range from something as seemingly mundane as a breakdown on rural roads out of cell phone range, to attempted armed robbery or carjacking. Having a game plan tucked away in our back pocket for a variety of “What If” scenarios allows us be more proactive when there is very little time to think the problem through.

We refer to our holistic approach as the “Safety Mindset” the foundation of which is intuitive and actionable.

 

Duration: 

Onsite: 3 hours

Live Webinar: 90- 120 minutes (Certain elements demonstrated over live video)

Customized Recorded Webinars Available

**Content always customized to best suit client’s needs/ areas of concern

 

Audience: Case Managers, Home Health Caregivers, Social Workers

Topics Covered Include:

  • General situational awareness as the foundation to personal safety
  • Intuition: A vital protective mechanism never to be ignored, deemed “silly” or “irrational”
  • Understanding the victim selection process and presenting as a “hard” vs. “soft” target
  • Access control, lighting and security considerations
  • Exits, positioning during visits and the “Safe Room”
  • Protocol while visiting clients in higher risk/ rural locations
  • Vehicle breakdowns in rural areas with no cell coverage?
  • “Four at the Door” Best strategy when waiting at the client’s door
  • Communication planning and distress phrases
  • Route planning, safe havens and medical consideration
  • Road Rage. Four top causes and what to not do
  • When visits with members/ clients become challenging
  • Confronted by strangers. Are you a nurse or social worker? How will I respond?
  • Armed robbery. What are the rules for eye contact?
  • Attempted abduction. The primary and secondary locations
  • Recognizing drug lab activity in the area
  • Confronted by an aggressive dog?
  • Introduction to de-escalation- Emotional intelligence, Active listening and Compassion.
  • Confronted over racial, religious, gender presentation bias. How will I deal with this?
  • Demonstration of force deflection techniques (Not available in webinar format)
  • Conferences, travel and commuting safety
  • Elevators, parking lots and isolated areas
  • What should I have in my trunk, winter vs. summer?
  • Working from home. Avoiding apathy and complacency

Related:

Safety Strategy While at the Door

Do Not Use your Vehicle as an Office!

Women’s Personal Safety and “Male Encoded Language.”